Connex

Safeguarding

Our Commitment  

We are dedicated to keeping our learners safe and providing support as soon as needs emerge. Our approach aligns with Swindon Borough Council’s Early Help framework and the Swindon Safeguarding Partnership. [swindon.gov.uk] If the learner is from Wiltshire we follow the Wiltshire Integrated front door service and the MASH process they use Child protection - Wiltshire Council.

What is Early help

Early help is an approach where services work together to deliver graduated, proportionate support when needs first emerge. This includes use of the Early Help Assessment and coordinated planning through the Team Around the Family (TAF) if additional support is needed. We collaborate with parents, carers, schools, health services and community partners to create coordinated support plans that support out learners to thrive.

Safeguarding at Connex

At Connex to ensure Safeguarding is a priority staff receive regular safeguarding training, they are familiar with policies, procedures and the early help process, Staff are confident in identifying concerns and escalate appropriately. Safeguarding policies are reviewed at least annually. Connex maintain accurate records of safeguarding concerns and actions. Connex works with multi-agency partners to review practice and outcomes.

At Connex staff are trained to spot early signs of:

  • Attendance issues
  • Emotional or behavioural changes
  • Risk-taking or vulnerability
  • SEND needs requiring adjustment or early intervention
  • Family stress, conflict or unmet support needs

We use Swindon’s Right Help at the Right Time thresholds and Early Help documentation to guide decisions and ensure support is proportionate. We follow key principles these are:

  • Child-centred and family-focused practice
  • Coordinated support with a Lead Practitioner
  • Regular review of plans to prevent escalation
  • Collaboration between education, health, social care and community services

If you have any concerns, please contact the Safeguarding Team on 01793 493 095 or email safeguarding@connexap.org.uk

Connex Primary Safeguarding Team

Safeguarding Team - Headlands Site (ID 1406)

Connex Secondary Safeguarding Team

Connex Secondary Safeguarding Team (ID 1494)

Policies

Safeguarding and Child Protection Policy and Procedures

Behaviour Policy 

Brunel Education Whistleblowing Policy

Key Documents

Keeping Children Safe in Education - September 2025

Keeping Children Safe in Education, Part One - September 2025

Department for Education - Working together to safeguard children information page

Regulated activity in relation to children

Guidance for safer working practice

Prevent Duty Guidance England Wales

Important Contact Details

Contact Swindon (formerly MASH)

  • E-mail: contactswindon@swindon.gov.uk
  • Telephone: 01793 464646 (during normal office hours which are 8.30am to 4.40pm Monday to Thursday, and 8.30am to 4.00pm Friday)
  • The Emergency Duty Service (EDS) is available outside office hours on 01793 436699 

 

The Emergency Duty Service (EDS) is available outside office hours on 01793 436699
Web: Multi Agency Safeguarding Hub

 

LADO 01793 463854

Mental health issues, including anxiety and depression

Young Minds

Childline

Online Safety

Kidscape

NSPCC 0808 800 5000

Child Exploitation and Online Protection Command 0370 496 7622 – for reporting concerns about online abuse 

Swindon Safeguarding Partnership (formerly the LSCB)

NSPCC

Childline

Thinkuknow